Samsung accepts the Galaxy S20 Ultra green tint issue, fix coming ASAP
We reported last week that the April 2020 security update for the Galaxy S20 Ultra had brought with it a rather annoying bug. Users had quickly noticed a green tint appear on the display of their device after installing the latest update.
Sources had revealed to us that Samsung had started work on a software fix for the problem and that it would be released soon. In a statement provided to SamMobile, Samsung has acknowledged the issue and confirms that a fix is incoming. It has already removed the update that was causing this problem, it’s no longer available over-the-air or through Samsung’s Smart Switch software.
“Samsung is aware of the reported issue, which appears in a very limited number of Galaxy S20 Ultra devices. We plan to provide a software update to fix this issue as soon as possible,” the company said in a statement provided to SamMobile. It didn’t say precisely when this update will arrive.
This issue causes a green tint to cover the display when the display is set to 120Hz and the refresh rate drops to 60Hz in some apps and the brightness is lowered below 30 percent. The majority of the reports about this issue from users came from those who own the Exynos 990 variant of the Galaxy S20 Ultra.
It’s great to have a confirmation from Samsung that it has indeed taken notice of the problem and is working on a fix to address it. Though the number of reports we have seen suggests that it’s more than a “very limited number” of Galaxy S20 Ultra users who have been annoyed by the green tint.
There’s only a temporary fix for this problem until the software update is released. If you don’t want to be annoyed by the green tint on your Galaxy S20 Ultra, just keep the refresh rate at 60Hz. It’s far from an ideal solution but it’s the only solution right now. We’ll let you know when Samsung starts rolling out this software fix for the Galaxy S20 Ultra.
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