Date:14/12/18
At the reception, the Minister listened to the complaints and suggestions from citizens. The appeals made at the meeting were mainly associated with the quality of telecommunications services, internet, postal services, repair and construction of roads, opening of new routes, making changes in bus route schedules, employment and other issues.
The Minister gave instructions to the heads of relevant bodies on solving of a number of issues. Majority of the problems raised by citizens were solved on the spot. Citizens’ appeals on the issues that are unrelated to the ministry’s activity were also registered in order to forward them to relevant authorities.
As part of his regional visit, Minister Ramin Guluzade also held a meeting with the heads of regional telecommunication centers and post offices, as well as regional offices and subordinate bodies of the State Road Transport Service.
At the meeting, extensive discussions were held on the current situation in the sector, shortcomings, service quality and citizens’ complaints. It was noted that the reforms implemented in the relevant field are aimed at ensuring citizens’ satisfaction and increasing the quality of services.
During the meeting, the Minister gave instructions to the heads of relevant field to promptly address and resolve each citizen’s appeal in accordance with the legislation.
It should be noted that the meeting was held in accordance with the schedule for the reception of citizens in cities and regions by the heads of central executive bodies in December 2018.
Minister Ramin Guluzade receives citizens in Bilasuvar
Today Minister of Transport, Communications and High Technologies Ramin Guluzade received citizens in Bilasuvar city (citizens from Bilasuvar, Jalilabad, Salyan, Neftchala and Jabrayil regions).At the reception, the Minister listened to the complaints and suggestions from citizens. The appeals made at the meeting were mainly associated with the quality of telecommunications services, internet, postal services, repair and construction of roads, opening of new routes, making changes in bus route schedules, employment and other issues.
The Minister gave instructions to the heads of relevant bodies on solving of a number of issues. Majority of the problems raised by citizens were solved on the spot. Citizens’ appeals on the issues that are unrelated to the ministry’s activity were also registered in order to forward them to relevant authorities.
As part of his regional visit, Minister Ramin Guluzade also held a meeting with the heads of regional telecommunication centers and post offices, as well as regional offices and subordinate bodies of the State Road Transport Service.
At the meeting, extensive discussions were held on the current situation in the sector, shortcomings, service quality and citizens’ complaints. It was noted that the reforms implemented in the relevant field are aimed at ensuring citizens’ satisfaction and increasing the quality of services.
During the meeting, the Minister gave instructions to the heads of relevant field to promptly address and resolve each citizen’s appeal in accordance with the legislation.
It should be noted that the meeting was held in accordance with the schedule for the reception of citizens in cities and regions by the heads of central executive bodies in December 2018.
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